From barryyangtao at chem.ucla.edu Tue Oct 8 18:22:13 2024 From: barryyangtao at chem.ucla.edu (Barry (Yangtao) Li) Date: Tue, 8 Oct 2024 08:22:13 -0700 Subject: [Cod-bugs] The Access Issue to the COD Main Website Message-ID: Hi team members of COD, This is Barry, a researcher from UCLA. We realized that we have not been able to access the COD main website (www.crystallography.net) since yesterday, and we would like to ask if there is any issue or maintenance you are processing. We don't know if this is a regional access issue or broad. Could you help check it for us? Thank you so much, and thank you for the work of COD. Sincerely Barry -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. -------------- next part -------------- An HTML attachment was scrubbed... URL: From grazulis at ibt.lt Wed Oct 9 07:49:45 2024 From: grazulis at ibt.lt (=?UTF-8?Q?Saulius_Gra=C5=BEulis?=) Date: Wed, 9 Oct 2024 07:49:45 +0300 Subject: [Cod-bugs] The Access Issue to the COD Main Website In-Reply-To: References: Message-ID: Dear Barry, thank you for the bug report! From the Lithuania, at the moment (2024-10-09T07:42+03:00), the COD Web site (https://www.crystallography.net/cod/) is accessible, and the latest deposition was 1572818 (https://www.crystallography.net/cod/1572818.html) on 2024-10-09 at 02:18:22 UTC, so the site seems fully functional. Could you please try again and see if the problem persists? It could be that we had temporary high load problems. If you can not access the COD site from your place, one immediate thing which you could try is to access COD from another network (different university/provider, or use VPN). This will rule out firewall problems on your site. If you still can not access the COD site, please send us the exact protocol and way how you tried to access the COD; if you used command line, please cite the full command that was used, together with any relevant environment settings; if you use GUI (such as Web browser), please provide a full screenshot of the browser window, including the URL line. Without this information it is next to impossible to figure out what went wrong. Sincerely yours, Saulius On 2024-10-08 18:22, Barry (Yangtao) Li wrote: > Hi team members of COD, > > This is Barry, a researcher from UCLA. We realized that we have not > been able to access the COD main website (www.crystallography.net > ) since yesterday, and we would like > to ask if there is any issue or maintenance?you are processing. We > don't know if this is a regional access issue or broad. Could you help > check it?for us? Thank you so much, and thank you for the work of COD. > > Sincerely > Barry > > -- > This message has been scanned for viruses and > dangerous content by *MailScanner* , and is > believed to be clean. > > _______________________________________________ > Cod-bugs mailing list > Cod-bugs at lists.crystallography.net > http://lists.crystallography.net/cgi-bin/mailman/listinfo/cod-bugs -- Dr. Saulius Gra?ulis Vilnius University Institute of Biotechnology, Saul?tekio al. 7 LT-10257 Vilnius, Lietuva (Lithuania) mobile: (+370-684)-49802, (+370-614)-36366 -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. -------------- next part -------------- An HTML attachment was scrubbed... URL: From barryyangtao at chem.ucla.edu Wed Oct 9 23:54:32 2024 From: barryyangtao at chem.ucla.edu (Barry (Yangtao) Li) Date: Wed, 9 Oct 2024 13:54:32 -0700 Subject: [Cod-bugs] The Access Issue to the COD Main Website In-Reply-To: References: Message-ID: Thank you so much, Saulius. We can access it now, and we also checked with various internet networks to ensure everything works out nicely. Probably it was a temporary load surge. Thank you again. Sincerely Barry On Tue, Oct 8, 2024 at 9:49?PM Saulius Gra?ulis wrote: > Dear Barry, > > thank you for the bug report! > > From the Lithuania, at the moment (2024-10-09T07:42+03:00), the COD Web > site (https://www.crystallography.net/cod/) is accessible, and the latest > deposition was 1572818 > (https://www.crystallography.net/cod/1572818.html) on 2024-10-09 at > 02:18:22 UTC, so the site seems fully functional. > > Could you please try again and see if the problem persists? It could be > that we had temporary high load problems. > > If you can not access the COD site from your place, one immediate thing > which you could try is to access COD from another network (different > university/provider, or use VPN). This will rule out firewall problems on > your site. > > If you still can not access the COD site, please send us the exact > protocol and way how you tried to access the COD; if you used command line, > please cite the full command that was used, together with any relevant > environment settings; if you use GUI (such as Web browser), please provide > a full screenshot of the browser window, including the URL line. Without > this information it is next to impossible to figure out what went wrong. > > Sincerely yours, > Saulius > > On 2024-10-08 18:22, Barry (Yangtao) Li wrote: > > Hi team members of COD, > > This is Barry, a researcher from UCLA. We realized that we have not been > able to access the COD main website (www.crystallography.net) since > yesterday, and we would like to ask if there is any issue or > maintenance you are processing. We don't know if this is a regional access > issue or broad. Could you help check it for us? Thank you so much, and > thank you for the work of COD. > > Sincerely > Barry > > -- > This message has been scanned for viruses and > dangerous content by *MailScanner* , and is > believed to be clean. > > _______________________________________________ > Cod-bugs mailing listCod-bugs at lists.crystallography.nethttp://lists.crystallography.net/cgi-bin/mailman/listinfo/cod-bugs > > > -- > Dr. Saulius Gra?ulis > Vilnius University Institute of Biotechnology, Saul?tekio al. 7 > LT-10257 Vilnius, Lietuva (Lithuania) > mobile: (+370-684)-49802, (+370-614)-36366 > > > -- > This message has been scanned for viruses and > dangerous content by *MailScanner* , and is > believed to be clean. > -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. -------------- next part -------------- An HTML attachment was scrubbed... URL: