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<p class="MsoNormal">Solved<span lang="EN-US">.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Best regard,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Bin Cao<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">Saulius Gražulis <grazulis@ibt.lt><br>
<b>Date: </b>Wednesday, September 10, 2025 at 13:47<br>
<b>To: </b>Bin CAO <bcao686@connect.hkust-gz.edu.cn>, cod-bugs@ibt.lt <cod-bugs@ibt.lt><br>
<b>Subject: </b>Re: [Cod-bugs] Assistance with Uploading CIF File<o:p></o:p></span></p>
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<span style="font-family:"Segoe UI",sans-serif;color:black">You don't often get email from grazulis@ibt.lt.
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<p class="MsoNormal">Dear Bin Cao,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">thank you for the problem report.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On 2025-09-10 08:33, Bin CAO wrote:<o:p></o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Dear COD Website Maintainer,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">I am Bin Cao, a researcher from HKUST Guangzhou. I encountered an issue while depositing a crystal structure in CIF format. Although the structure passes all tests
successfully, the upload always fails.<o:p></o:p></span></p>
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<p>We have currently been "attacked" by indiscriminate downloads from bots that overloaded the COD systems, and this left our deposition system in a crippled state.<o:p></o:p></p>
<p><o:p> </o:p></p>
<p>I have now unblocked the system could you please check if the deposition works now?<o:p></o:p></p>
<p><o:p> </o:p></p>
<p>If it still does not work, could you please send us a screenshot with the message hat you get, and/or the original CIF and the deposition session URL?<o:p></o:p></p>
<p><o:p> </o:p></p>
<p>I apologise for the inconveniences this causes.<o:p></o:p></p>
<p><o:p> </o:p></p>
<p>Sincerely yours,<br>
Saulius<o:p></o:p></p>
<p><o:p> </o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Could you please help me resolve this issue?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Best regards,<br>
Bin Cao<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p>
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<pre>_______________________________________________<o:p></o:p></pre>
<pre>Cod-bugs mailing list<o:p></o:p></pre>
<pre><a href="mailto:Cod-bugs@lists.crystallography.net">Cod-bugs@lists.crystallography.net</a><o:p></o:p></pre>
<pre><a href="http://lists.crystallography.net/cgi-bin/mailman/listinfo/cod-bugs">http://lists.crystallography.net/cgi-bin/mailman/listinfo/cod-bugs</a><o:p></o:p></pre>
</blockquote>
<p><o:p> </o:p></p>
<pre>-- <o:p></o:p></pre>
<pre>Dr. Saulius Gražulis<o:p></o:p></pre>
<pre>Vilnius University Institute of Biotechnology, Saulėtekio al. 7<o:p></o:p></pre>
<pre>LT-10257 Vilnius, Lietuva (Lithuania)<o:p></o:p></pre>
<pre>mobile: (+370-684)-49802, (+370-614)-36366<o:p></o:p></pre>
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