[Cod-bugs] problems with creating of account

Andrius Merkys andrius.merkys at gmail.com
Wed Apr 21 13:11:57 EEST 2021

Dear Matúš Mihalik,

In the user database I can see two accounts registered to your name today:

| username     | email               | realname        |
| mihalik80    | matmihalik at saske.sk | Matúš Mihalik   |
| matusmihalik | mihalik80 at gmail.com | Matúš Mihalik   |

Could you please confirm these are the accounts that you are talking
about? Please note that after registration you have to confirm your
e-mail address by clicking a link in an e-mail sent to you
automatically. Only after that you will be allowed to log in. Also
please note that to login you need to enter your username, not e-mail

Also in the user database I see that you have successfully requested for
password reset for username 'mihalik80'. Have you received an e-mail
with a link to do so? Did you try resetting your password with that link?

Best wishes,
Andrius Merkys

On 2021-04-21 10:27, matmihalik at saske.sk wrote:
> Dear COD maintanance
> I wanted to create an account and to upload some data. I went through
> the create account
> page. Then I wanted to log in. I got "incorrect login/password" answer.
> Well, this was not possible, since I have done copy/paste from the
> password manager. Nevertheless, I went through "forgot password" option.
> The page stated: "no username/e-mail match". So I went again through
> create account page. Here I got message that my e-mail and username is
> already registered and I should use it!! How was this possible, since
> few seconds ago I got "no username/e-mail match"? But OK, I have tried
> to create an account with different username/e-mail. And... the behavior
> of the web interface was again the same.
> What is going on? How can I create an account/log in/deposit the data?
> Best regards
> Matus Mihalik

Dr. Andrius Merkys
Vilnius University Institute of Biotechnology, Saulėtekio al. 7
LT-10257 Vilnius, Lithuania

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