[Cod-bugs] The Access Issue to the COD Main Website

[Saulius Gražulis]

Dear Barry,

thank you for the bug report!

 From the Lithuania, at the moment (2024-10-09T07:42+03:00), the COD Web 
site (https://www.crystallography.net/cod/) is accessible, and the 
latest deposition was 1572818 
<https://www.crystallography.net/cod/1572818.html> 
(https://www.crystallography.net/cod/1572818.html) on 2024-10-09 at 
02:18:22 UTC, so the site seems fully functional.

Could you please try again and see if the problem persists? It could be 
that we had temporary high load problems.

If you can not access the COD site from your place, one immediate thing 
which you could try is to access COD from another network (different 
university/provider, or use VPN). This will rule out firewall problems 
on your site.

If you still can not access the COD site, please send us the exact 
protocol and way how you tried to access the COD; if you used command 
line, please cite the full command that was used, together with any 
relevant environment settings; if you use GUI (such as Web browser), 
please provide a full screenshot of the browser window, including the 
URL line. Without this information it is next to impossible to figure 
out what went wrong.

Sincerely yours,
Saulius

On 2024-10-08 18:22, Barry (Yangtao) Li wrote:
> Hi team members of COD,
>
> This is Barry, a researcher from UCLA. We realized that we have not 
> been able to access the COD main website (www.crystallography.net 
> <http://www.crystallography.net>) since yesterday, and we would like 
> to ask if there is any issue or maintenance you are processing. We 
> don't know if this is a regional access issue or broad. Could you help 
> check it for us? Thank you so much, and thank you for the work of COD.
>
> Sincerely
> Barry
>
> -- 
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-- 
Dr. Saulius Gražulis
Vilnius University Institute of Biotechnology, Saulėtekio al. 7
LT-10257 Vilnius, Lietuva (Lithuania)
mobile: (+370-684)-49802, (+370-614)-36366

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