[Cod-bugs] The Access Issue to the COD Main Website

[Barry (Yangtao) Li]

Thank you so much, Saulius. We can access it now, and we also checked with
various internet networks to ensure everything works out nicely. Probably
it was a temporary load surge. Thank you again.

Sincerely
Barry

On Tue, Oct 8, 2024 at 9:49 PM Saulius Gražulis <grazulis at ibt.lt> wrote:

> Dear Barry,
>
> thank you for the bug report!
>
> From the Lithuania, at the moment (2024-10-09T07:42+03:00), the COD Web
> site (https://www.crystallography.net/cod/) is accessible, and the latest
> deposition was 1572818 <https://www.crystallography.net/cod/1572818.html>
> (https://www.crystallography.net/cod/1572818.html) on 2024-10-09 at
> 02:18:22 UTC, so the site seems fully functional.
>
> Could you please try again and see if the problem persists? It could be
> that we had temporary high load problems.
>
> If you can not access the COD site from your place, one immediate thing
> which you could try is to access COD from another network (different
> university/provider, or use VPN). This will rule out firewall problems on
> your site.
>
> If you still can not access the COD site, please send us the exact
> protocol and way how you tried to access the COD; if you used command line,
> please cite the full command that was used, together with any relevant
> environment settings; if you use GUI (such as Web browser), please provide
> a full screenshot of the browser window, including the URL line. Without
> this information it is next to impossible to figure out what went wrong.
>
> Sincerely yours,
> Saulius
>
> On 2024-10-08 18:22, Barry (Yangtao) Li wrote:
>
> Hi team members of COD,
>
> This is Barry, a researcher from UCLA. We realized that we have not been
> able to access the COD main website (www.crystallography.net) since
> yesterday, and we would like to ask if there is any issue or
> maintenance you are processing. We don't know if this is a regional access
> issue or broad. Could you help check it for us? Thank you so much, and
> thank you for the work of COD.
>
> Sincerely
> Barry
>
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> _______________________________________________
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>
> --
> Dr. Saulius Gražulis
> Vilnius University Institute of Biotechnology, Saulėtekio al. 7
> LT-10257 Vilnius, Lietuva (Lithuania)
> mobile: (+370-684)-49802, (+370-614)-36366
>
>
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